Meetup Questions & Answers

Ask a question

Here’s what consumers have asked with answers from Meetup staff and previous consumers.

24 questions answered
13% answered in 1 day
Question:

How do organizers contact a person at meetup to get questions answered?

Answer:

The only way to contact them is support@meetup.com and they only answer your questions when it's convenient for them. I am an organizer and have sent them several emails over the past month and I've received only 2 responses. The rest of the issues have not been address and I am still waiting on a reply.

By Jamile S.
See more answers (3)
Question:

Do they charge your credit card

Answer:

Yes. Organizers pay a fee.

By Laura C.
See more answers (3)
Question:

Who typically joins

Answer:

@ MW. Because they suck for service and protecting the members, but we all know that if you pay you get fantastic service right?

By Scott H.
See more answers (3)
Question:

Why so many 1/5-star reviews? it's a 5/5 idea.

Answer:

All Meetup has now is a database of names and a reasonably efficient way of routing new members to your group. But the tools for organizers are wretched and, by design, have gotten worse. This is the only company I've ever seen that doesn't care what the application users, in particular the organizers, want and need. The list of bad changes is very long--and they don't give a damn. And to add insult to injury, they are inept at application development and coding. They pushed out what might be laughably called alpha code and then scrambled to fix issues, saying "it was a work in progress." A major software release should not be a work in progress. Without comment, they remove functionality. For instance, when asked why they removed the ability to post a note on the calendar, their answer was that "only 3% use the feature. So what--now only 3% are pissed? Leaving the feature cost them nothing. I evaluated software from Microsoft and others for a living. Meetup by far is the worst I have ever seen. The "show runners" should be fired and given bad recommendations. And when a competitor comes along that is competent and cares about its users, Meetup will disappear and we'll all celebrate. The organizers en masse don't just dislike the app, they dislike the folks responsible for the mess that Meetup has created.

By John E.
See more answers (4)
Question:

Are these groups for singles looking to meet up with other singles or can married people join who just want to expand their group of friends?

Answer:

Hi Karen, each group leader sets the groups purpose and requirements so yes, many groups do not discriminate on marital status. To be sure, contact the group leader for the group you are interested in

By Susan S.
See more answers (4)
Question:

How do i make a complaint against a meetup organizer

Answer:

On the front page/landing page for the group click the more tab, then select "report this group"

By Scott H.
See more answers (4)

Can’t see your question? Ask to get answers from the Meetup staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Have a question about
Meetup?
Post Review