MaxSold Questions & Answers

Yes, please review this link: http://maxsold.com/5-tips-seller-managed-auction/ - our minimum fee for this is $300 (or 30% whichever is higher) Please get in touch with us through www.MaxSold.com/Sell if this interests you.

Please see all details on our website - http://maxsold.com/estatesales/ Average sell rate is nearly 100% depending on the region.

Happened only a few times in the last six years (under four times)! Extremely rare (and a lot of work for us to manage as we have to call each bidder, and issue refunds manually one by one)... doesn't help the seller either as they are stuck with the goods and need to figure out a way to clear them out.

By bank transfer or check! Within 10 business days of auction close. You can watch the auction unfold, and you will know how much you are getting as you get a full report.

We don't ship.

Correction from Orietta's response - Seller Managed is $300 or 30% whichever is higher. MaxSold managed is 30% or $10 per lot whichever is higher - if those don't come to $1000 we round up the fees to $1000

Hi Peter, We found that when minimum bids or reserves are put on items, they typically go unsold. For more information on why we start our items at $1 check out this link: http://maxsold.com/reserve Here are some Seller FAQ's https://support.maxsold.com/hc/en-us/sections/200632154-Seller-FAQs You may also reach out to our sales team directly at our toll-free number 1-877-257-7799 ext 2. Regards, MaxSold Support

I will be happy to explain the process in regards to setup. It is important that when our team walks into a home, all your decisions are already made about what to keep vs sell. All items that are in boxes are unpacked and easy to photograph (holiday decorations or items in a garage can stay in the boxes). Any items that are not for sale should be moved away and segregated from items that are for sale. Books, China, and dishes in the kitchen can all stay where they are. If the MaxSold team has to sort through items, move things from room to room, or open and unpack that is considered setup and is an additional fee. The sales team can refer you to a professional organizer if you need assistance in getting things ready for the team. Here are some resources to help explain what you would need to have completed prior to the team arriving. Useful links: https://maxsold.com/setupguide What the sites look like after setup: https://maxsold.com/walkthrough

We can help sell all items in the home, from furniture to the cleaning products under the sink! It is important that when our team walks into a home, all your decisions are already made about what to keep vs sell. All items that are in boxes are unpacked and easy to photograph (holiday decorations or items in a garage can stay in the boxes). Any items that are not for sale should be moved away and segregated from items that are for sale. Books, China, and dishes in the kitchen can all stay where they are. If the MaxSold team has to sort through items, move things from room to room, or open and unpack that is considered setup and is an additional fee. The sales team can refer you to a professional organizer if you need assistance in getting things ready for the team. We have several partners in the Vancouver area. Here are some resources to help explain what you would need to have completed prior to the team arriving. Useful links: https://maxsold.com/setupguide What the sites look like after setup: https://maxsold.com/walkthrough