What's going on @ this company?
I truly wanted to order three pair if shoes I had seen but the reviews has scared the ****!! Out of me. SHM.

asked by Lillian E. on 4/2/18

2 Answers
Thumbnail of user dg578

They should scare you. Don't buy!. This place is scamming people. Try calling their phone number and see if you get anybody in the US who speaks English. They are selling seriously cheap, crappy 3rd world created knock offs of brand name items. Customer service is a joke. Even if you return the items and have proof with delivery confirmation from USPS, they will continue to bill you FOREVER, adding late fees and penalty fees for not paying the minimum each month. BBB is a joke and is paid by them (and lots of other companies) to give good reviews. I filed a police report listing them as scammers and a fraud report on them with the FTC. Yet they continue to bill me. At this point, the amount on the bills is more than the original amount of the shoes. And they keep sending catalogs for all their companies & products even though I told them in writing to stop. Be smart. Shop elsewhere.

Helpful  (0)
Thumbnail of user sandras259

Their shoes run small. I think they must order from China. I ordered 3 pair and they were all too small but I kept the sandals and gave to my sister. The other two pair I returned but they said I returned them too late. I returned them within 2 weeks. Their return info on their website states 120 days. But I have heard from other reviewers that Masseys never gives money back on anything. Plus their late fees are very high and they do this to every one. I kept one pair of shoes and after paying $40 I now owe $245 in collections. I have disputed the amount with collections but they don't care. Masseys gives them a lot of customers. I would not order from them.

Helpful  (0)

Add your answer

I am affiliated with this business
I have no affiliation with this business

Ask a question

Get answers from the Masseys staff and other customers.

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Have a question about
Masseys?
Post Review