LoseTheBackPain Questions & Answers

Hi, First off, supplements are not replacements for proper medical attention (Hip Replacement). That said, our Heal n Soothe would be a great option post surgery to clear up any scar tissue and improve blood flow in the area. Thanks Steve HBI-Staff

Hi Lori, Thank you so much for asking. This FAQ will answer your question: https://losethebackpain.com/faq/what-is-the-total-calcium-sodium-and-potassium-per-serving-in-super-joint-support/ Thank You, Our Best Wishes. Steve, Director of Client Services The Healthy Back Institute

Hi Geddes, Thank you for your feedback. I understand that you contacted us via email and we had recurring canceled 11/22. If you have further questions we request that you please contact us with your details and a brief summary via the link below so we can look into this with you. https://losethebackpain.com/contact-form/ We advise you do not leave your email address or account details on any public site but contact us via the link given please. Thank you, Our Best wishes, Eva Klein Customer Service Loyalty Manager The Healthy Back Institute www.losethebackpain.com

Hi Margaret, Thank you for asking. We request that you please contact us with any questions via the link below:- https://thehealthybackinstitute.zendesk.com/hc/en-us/requests/new Thank You, Our Best Wishes, Eva Klein Customer Service Loyalty Manager The Healthy Back Institute www.losethebackpain.com

Dear Leila, Thank you for your comment. Let me say this about the business and the dedicated team we have working here, for the past 15 yrs we have been educating and supporting those in pain for which traditional medicine has failed them. Since 2003 when we started this business, we have a total of 129 complaints in 15yrs, to put that in perspective that is. 0024% of the number of people we support in one month, let alone for for 15 yrs. When someone decides to become a customer, we go out of our way to tell them all the ways they can communicate with us, including our ticket system: https://thehealthybackinstitute.zendesk.com/hc/en-us/requests/new Our phone number 800-216-4908 and we have a chat system that pops up when you are on the site. We cannot control how someone acts when they feel they have an issue, but we can control how we support our customers, even those that feel they have an issue and we do a good job at it, or we would not have been able to stay in business for 15yrs. Please feel free to call us and you can decide for your self 1-800-216-4908 8:00AM to 6:00PM CST Best wishes, Eva Klein Customer Service Loyalty Manager The Healthy Back Institute www.losethebackpain.com

Hi Leonie Thank you for your question. We no longer use corporate emails for customer support related issues, several years ago we transitioned to a ticket system, which is safer, faster and more reliable. Please use this link to ask your questions or state your comments: https://thehealthybackinstitute.zendesk.com/hc/en-us/requests/new That said, we do have several other ways you can contact us and they are all listed on our Contact us page: https://losethebackpain.com/contact-us/ We advise you do not leave your email address or account details on any public site but contact us via the links given please. Thank you so much. We look forward to hearing from you. Best wishes, Eva Klein Customer Service Loyalty Manager The Healthy Back Institute www.losethebackpain.com

Hi Dorothy, the answer depends on why you are bloating, and you will have to work with your physician on the matter. Some natural suggestions would be to avoid the foods that cause the bloating in the first place, Digestive enzymes, Probiotics, Colon Cleansing, adequate water intake, Physical activity and of course minimize the total amount of food taken in at any one time. Thanks Steve Best wishes, Eva Klein Customer Service Loyalty Manager The Healthy Back Institute www.losethebackpain.com

Hi Irene, Thank you for taking the time to ask your question. We request that you please contact us with your details and question via the link below so that we can look into this with you. https://thehealthybackinstitute.zendesk.com/hc/en-us/requests/new Thank you so much. We look forward to hearing from you. Best wishes, Eva Klein Customer Service Loyalty Manager The Healthy Back Institute www.losethebackpain.com

Hi Mark, Thank you for your question. As we are unable to identify your account from the information given on this site, would you please contact us via the link below. We look forward to hearing from you. https://thehealthybackinstitute.zendesk.com/hc/en-us/requests/new Our Best Wishes Eva Klein Customer Service Loyalty Manager The Healthy Back Institute www.losethebackpain.com

Hi Etelvina, Thank you for your Question. As we cannot identify you through this site we have sent you a private message in order to look into this matter with you. Our Best Wishes Eva Klein Customer Service Loyalty Manager The Healthy Back Institute www.losethebackpain.com