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on 10/28/15For all customer support issue please contact us through our ticket system, it is much faster and more reliable, and for us tickets can be systematically resolved, insuring the highest standard for customer support, so things like this do not happen. https://thehealthybackinstitute.zendesk.com/tickets/new
They are fraudulent and scam artists! They charged my card multiple times despite me not authorizing my account! Then didn't refund me even though they claim to have a 90 day refund policy!