I demand to know why a payment has been taken out of my bank card on 15-10-2015. I bought one book from you paid in full. Please explained!

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I demand to know why a payment has been taken out of my bank card on 15-10-2015. I bought one book from you paid in full. Please explained!

asked by Anne G. on 10/17/15

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Eva K. [LoseTheBackPain Rep] · Answer 1 · 2015-11-15T03:29Z

Eva K. [LoseTheBackPain Rep]

on 11/15/15

For all customer support issue please contact us through our ticket system, it is much faster and more reliable, and for us tickets can be systematically resolved, insuring the highest standard for customer support, so things like this do not happen. https://thehealthybackinstitute.zendesk.com/tickets/new

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Ern N. · Answer 2 · 2019-12-04T01:04Z

Ern N.

on 12/4/19

They are scammers. I did not authorize my account and they charged me multiple times and refused to refund me even though they say they have a 90 day refund policy!

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