LightInTheBox
Questions & Answers

Why is it so difficult and complicated to return goods to Light in the Box ??

Asked by Patrick F. on 4/12/2018

1 Answer

Dear customer,

We'd like to help you. As for your case, please confirm delivery from computer first. Then you can create a return or exchange ticket from your account so that there will be professional representative to help you.

Here is the detailed instruction of how to create return or exchange ticket:
https://www.lightinthebox.com/download/065d829d-9ba4-49ac-a7cf-09df06f58be8

Thank you for your support and understanding.

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