On or about 3-27-15 I ordered an item. When checking on my order, it stated that it had been shipped on 4-1-15. It is now 4-29-15 and I have not received my shipment. How much longer do I have to wait or can I just get my credit back to purchase from a more reputable company

asked by lupe b. on 4/29/15

8 Answers
Thumbnail of user dineshs5

Eternity! Just forget about it. As such when you receive it you might also receive the vat and customs duty... Sometimes more than the cost of the product...

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Thumbnail of user andrewn13

Write their customer care department, they are so helpful they will rectify tout problem. Hope you can track tour shipment.

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Thumbnail of user rahizzam

Probablemente el método de envio que utilizaste fue el SÚPER SAVER que usualmente se tarda un mes, ya tu pedido lleva mas o menos ese tiempo lo que te recomiendo que escribas a SERVICIO AL CLIENTE, si tu pedido se perdió te lo envían de nuevo sin ningún cargo. Según las políticas de Cancelación no puedes cancelar pues el pedido ya fue enviado y se podía cancelar antes que dijera Shipped. Si cuando recibieras el paquete recibes algo roto o equivocado (que me ha pasado) te envían otro o te devuelven el dinero. El Envío Rápido (Expedited) es demasiado caro lo que yo hago es que lo uso cuando sale gratis en Ofertas por $ pedido, normalmente tienen una oferta de ese tipo. El servicio al cliente es muy bueno, por experiencia siempre resuelven.

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Thumbnail of user eddief7

I'm in Ireland and usually have to wait well over the 30 days for delivery on the super saver plan. It'll probably take another 2 weeks to arrive, so I wouldn't be holding my breath waiting. As stated in a previous comment, its much better to pay extra for delivery, so long as it doesn't cost too much.

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Thumbnail of user kevinm91

Not worth the wait as i have hound to my cost, it would end up cheaper to go to the high st and buy, VAT added to the item and the hassle not worth it.

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Thumbnail of user josephs88

Free shipping usually takes longer. Expedited is costlier but well worthbit if you are in a hurry to receive your parcel, but you get a tracking number and will be told the courier handling your package which you can track all the way until it reaches you. Free shipping Is ok when you dont mind waiting the time specified, to which you have to add week ends. If you still have not received your package, talk to customer Services, and if you dont get any joy from them message a complaint to the supervisors.

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Thumbnail of user faitho1

It depends, what method of shipping did you use? If it's super saver, you wait for 10-20 business days before it gets to you. But if you didn't choose that, and you are yet to get your item, please write to customer service.

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Thumbnail of user jayw31

I would try, it is probably not going to be worth the wait.

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