I would like to know why I ordered a dress and the wrong dress was sent to me. i did not order what I got and I don't like the dress

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I would like to know why I ordered a dress and the wrong dress was sent to me. i did not order what I got and I don't like the dress

asked by Jean M. on 10/15/19

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LightInTheBox F. [LightInTheBox Rep] · Answer 1 · 2019-10-16T01:52Z

LightInTheBox F. [LightInTheBox Rep]

on 10/16/19

Dear customer,

We are sorry to hear that you were unsatisfied with your order. In this case, please log in your account and submit a "Return Or Exchange" ticket to contact our customer service dept. We will help you resolve the problem in the ticket.

Here is how you can contact customer service:
https://www.lightinthebox.com/r/contact-us.html

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I would like to know why I ordered a dress and the wrong dress was sent to me. i did not order what I got and I don't like the dress

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