I want to challenge your return policy due to illness.

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I want to challenge your return policy due to illness.

asked by diane s. on 6/26/20

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LightInTheBox F. [LightInTheBox Rep] on 6/29/20 · Answer 1 · 2020-06-29T08:30Z

LightInTheBox F. [LightInTheBox Rep]

on 6/29/20

Dear customer,

If you want to make a return, you may submit a "Return and Exchange" Ticket to our customer service department. Then a professional customer service representative will help you check the problem.

Here is how you can contact customer service:
https://www.lightinthebox.com/knowledge-base/c1228/?prm=1.34.146.0

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