I ordered a pair of boots on the 14th June the money has come out of my account yet I've no email or order on my account. Can I get help please ASAP?

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I ordered a pair of boots on the 14th June the money has come out of my account yet I've no email or order on my account. Can I get help please ASAP?

asked by Jeffrey O. on 6/18/20

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LightInTheBox F. [LightInTheBox Rep] on 6/29/20 · Answer 1 · 2020-06-29T08:27Z

LightInTheBox F. [LightInTheBox Rep]

on 6/29/20

Dear customer,

We apologize for the problem. Could you please provide us with your Order Number so we can check it for you?

Thank you for your cooperation in advance.

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I ordered a pair of boots on the 14th June the money has come out of my account yet I've no email or order on my account. Can I get help please ASAP?

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