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I ordered a dress the beginning of February and I have not received the dress. I found the same picture on amazon are you a reputable company?

asked by Stacy J. on 3/8/19

1 Answer
Dear customer,

Yes, we are a reputable company. Light In The Box has been a worldwide business leader in selling blue-ribbon consumer goods since 2006 and already a listed company in NYSE. We understand we can't meet 100% customer satisfaction for each customer, but we are always trying our best.

As for your case, please kindly log in your account and submit a ticket to contact our customer service dept. Here is how you can contact customer service: https://www.lightinthebox.com/knowledge-base/c1192/a2974.html

Thank you for your understanding and support.
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