Hi there. My address details are very long and do not fit into the address box. Can you please offer a solution? I am wanting to order an item as a gift and am on a time frame which is fast running out!!!!

asked by Francesca B. on 10/11/16

3 Answers
Thumbnail of user lightintheboxf

Please check whether the address is correct and use Computer to place an order. If you still can't put correct shipping address, please send us a screenshot.

If you already have an order number, please submit a ticket to our customer service and change address. Thank you. Here is how you can contact customer service: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html

Helpful  (0)
Thumbnail of user jenna279

Just put in a ticket. Put what u want in your cart. Click on your order you will see a view button. In there I would ask them there. To try to get a hold of customer service is impossible and very frustrating.

Helpful  (0)
Thumbnail of user prossomaritip

Ti suggerisco di creare un'altro account con indirizzo più corto!

Helpful  (0)

Add your answer

Ask a question

Get answers from the LightInTheBox staff and other customers.

Have a question about
LightInTheBox?
Post Review