letgo Questions & Answers

Here’s what consumers have asked with answers from letgo staff and previous consumers.

74 questions answered

0% answered in 1 day

Question:

I have added items to my favortie list but when i click on favorites it keeps saying no favorites yet.how do i fix this I have added items to my favortie list but when i click on favorites it keeps saying no favorites yet.how do i fix this

Answer:

It's probably a bug they need to fix one time all my chats were deleted for like an Hr.And just today I clicked on an item for sale n it froze the pg. I clicked on/off but it's the same.? And I have way too many items posted to start over

By Christine V. over a year old

Question:

How can i use my laptop instead of my cell phone? i don't want to install the app on my phone. i want to use my laptop. How can i use my laptop instead of my cell phone? i don't want to install the app on my phone. i want to use my laptop.

Answer:

You can't

By S C. over a year old

Question:

I had someone who said he would take my item.i answered about an hour later, saying it was still available, did he still want it. three hours later, no response. i have other buyers. how long should i fairly wait for his response? I had someone who said he would take my item.i answered about an hour later, saying it was still available, did he still want it. three hours later, no response. i have other buyers. how long should i fairly wait for his response?

Answer:

This is up to you. Remember, if someone REALLY wants your item, they will respond promptly. Suggestion: "Hello, I have another inquirer and have lost sales in the past with potential buyers not following through. I will need a response in the next 2 hours. Thanks". Take it from there

By James A. over a year old

Question:

When i click to bump up my item the button does not work. the button does not do anything when i click it. When i click to bump up my item the button does not work. the button does not do anything when i click it.

Answer:

When you click BUMP you are paying $1.99 to "move" your item to the current date. You may not have a card signed up

By James A. over a year old

Question:

Why do you have the question "hi. is this item still available?" when you also have the 'sold' banner to let people know that it is not available?please take away the "hi. is this item still available" to stop tirekickers and people who are not even interested. if it doesn't say 'sold', then it is still available. Why do you have the question "hi. is this item still available?" when you also have the 'sold' banner to let people know that it is not available?please take away the "hi. is this item still available" to stop tirekickers and people who are not even interested. if it doesn't say 'sold', then it is still available.

Answer:

You are 100% right! The letgo app designers obviously had no experience in ACTUAL buying/selling. And even worse, they currently give the user an option to say "I'm Interested". It is redundant and wastes the seller's time!

By James A. over a year old

Question:

Why can i not post items to sell on my laptop? does it only work as an app ? why so many bad reviews? it concerns me a little. Why can i not post items to sell on my laptop? does it only work as an app ? why so many bad reviews? it concerns me a little.

Answer:

It only works from your smartphone. As a previous restaurant franchisee I learned that customers are 10 times more likely to complain online regarding a bad experience as they are to compliment online regarding a good experience. This is the same for apps. Also, the app designers have little or no experience in ACTUAL trading online, which is evident with them pushing newcomers to click an automatic transmission to a seller stating "Hi! Is it still available?". Every seasoned buyer knows that if you want to by an item you NEVER ask this question and wait for a response...

By James A. over a year old

Question:

How do i see free items? How do i see free items?

Answer:

They currently have a FREE category in your settings

By James A. over a year old

Question:

How do i bumpup? install newest version of ap then restarted still can't see it? How do i bumpup? install newest version of ap then restarted still can't see it?

Answer:

Once you have an item posted for a day or so, when clicking on your item, you will be given the option to bump for $1.99

By James A. over a year old

Question:

I reading your reviews and it doesn't look to good. i wanted to sale my tennis ball machines on your site but i don't know now. I reading your reviews and it doesn't look to good. i wanted to sale my tennis ball machines on your site but i don't know now.

Answer:

From a veteran seller on several websites, it would be a waste of your time posting your item on letgo. Letgo is currently only good for everyday practical items. Specialty and collectible items posted on letgo do not fetch what they are worth, as people with disposable purchase money are not traversing sites like letgo. Your best bet on a tennis ball machine is eBay.

By James A. over a year old

Question:

What is the limit number of postings/items? What is the limit number of postings/items?

Answer:

Currently there is no limit

By James A. over a year old

123456...20

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letgo Questions & Answers

I have added items to my favortie list but when i click on favorites it keeps saying no favorites yet.how do i fix this I have added items to my favortie list but when i click on favorites it keeps saying no favorites yet.how do i fix this

How can i use my laptop instead of my cell phone? i don't want to install the app on my phone. i want to use my laptop. How can i use my laptop instead of my cell phone? i don't want to install the app on my phone. i want to use my laptop.

When i click to bump up my item the button does not work. the button does not do anything when i click it. When i click to bump up my item the button does not work. the button does not do anything when i click it.

Why can i not post items to sell on my laptop? does it only work as an app ? why so many bad reviews? it concerns me a little. Why can i not post items to sell on my laptop? does it only work as an app ? why so many bad reviews? it concerns me a little.

How do i see free items? How do i see free items?

How do i bumpup? install newest version of ap then restarted still can't see it? How do i bumpup? install newest version of ap then restarted still can't see it?

I reading your reviews and it doesn't look to good. i wanted to sale my tennis ball machines on your site but i don't know now. I reading your reviews and it doesn't look to good. i wanted to sale my tennis ball machines on your site but i don't know now.

What is the limit number of postings/items? What is the limit number of postings/items?

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