Question 1

Is there a UK phone number I can try and get in touch with these guys? I have a faulty battery which I want to replace after ordering it from them, it is covered under their warranty, but I have tried emailing, live messaging etc... but heard nothing back.:-(

Accepted Answer

Afraid you won't get any where. Try your retailer for a refund. PayPal and Amazon should help. Establish a complaint with both if that's how you bought it.

Question 2

I purchased an item over a week ago and still have not received it or heard anything back from the "live chat". Is this a scam? Approximately how long does the shipping process take?

Accepted Answer

Sorry but they are useless. My battery arrived damaged and they wanted me to send it back to China! I raised a complaint with paypal and they reimbursed me. Stay away from laptopbatterylife.

Question 3

I am a customer and need someone to contact me back. What should I do since they didn't return my emails for weeks?

Accepted Answer

I hammered them with daily emails and also left messages on their website - I finally got a response some weeks later.

LaptopBatteryLife
Questions & Answers

Is there a UK phone number I can try and get in touch with these guys? I have a faulty battery which I want to replace after ordering it from them, it is covered under their warranty, but I have tried emailing, live messaging etc... but heard nothing back.:-(

I purchased an item over a week ago and still have not received it or heard anything back from the "live chat". Is this a scam? Approximately how long does the shipping process take?

Should you take out your battery when your using the AC cord

I am a customer and need someone to contact me back. What should I do since they didn't return my emails for weeks?

Have a question?
Ask to get answers from the LaptopBatteryLife staff and other customers.

LaptopBatteryLifeQuestions & Answers

Is there a UK phone number I can try and get in touch with these guys? I have a faulty battery which I want to replace after ordering it from them, it is covered under their warranty, but I have tried emailing, live messaging etc... but heard nothing back.:-(

I purchased an item over a week ago and still have not received it or heard anything back from the "live chat". Is this a scam? Approximately how long does the shipping process take?

Should you take out your battery when your using the AC cord

I am a customer and need someone to contact me back. What should I do since they didn't return my emails for weeks?

Have a question? Ask to get answers from the LaptopBatteryLife staff and other customers.

LaptopBatteryLife
Questions & Answers

Have a question?
Ask to get answers from the LaptopBatteryLife staff and other customers.