Kizoa Questions & Answers

Hello Robert, the main differences of the memberships are the duration and the storage of your account. You can find out more about our memberships by clicking on the link: https://kizoa.com/premium#kizoaLife

Hi Laurie, Please e-mail us at support@kizoa.com and don't forget to include the title of your movie as well as the email address of your Kizoa account, so we can check it from our end.

Hello, as a free user you are able to create movies, collages, and retouch photos and save them onto your Kizoa account. You will even be able to download your movie if it is under 1 minute in length.

Hi William, we had a server issue from our end just for few hours, however it's fixed now. I'm sorry for the inconvenience caused. Have a great day!

Hello, sorry to hear about that please contact us at support@kizoa.com for further assistance.

Hello, it is possible to share on your social media without premium. Just go onto the 'My movies' tab, select your movie and then click on your social media icon of choice at the bottom of the page and share.

Hello, we are available every day. Please contact us on any of our social media platforms or e-mail us at support@kizoa.com.

Hi Sanne! The length of the video depends on the membership you have with us.

Do you have a Windows computer or a Mac? If you have a Windows computer, you can download the Kizo-Player software that we provide by going to My Movies and then clicking on Burn DVD at the bottom of the screen. If you have a Mac, when you click the Burn DVD button, we convert your movie into an ISO (a DVD file) and then send it to you by email for you to use the CD Burner that Macs provide. This will allow you to burn your DVD directly rather than clicking on Download, converting it into an MP4 or AVI file and then putting it on a disc afterward. Should you need further assistance, please contact us at support@kizoa.com

Hi Alex, Thanks for your question, happy to help. The PREMIUM DVD package would be a lifetime subscription which would allow you not only to burn to DVD but also upload online without the logo or ads. You will also be able to download your movies (up to 20 mins each) onto your computer. Hope this helps :)