Kizoa Questions & Answers

Hello! While you won't be able to cut a song to take out a portion of the song, you can determine on which slides you song will start and end on. Whenever you add your song to your video film strip it will appear along the bottom as a bar of color. At the beginning and end there is a musical note icon that you can drag to the left or right to change which slides it will start and end on.

You can add your own voice to your presentation if you record your voice as an mp3 file, and then you upload that file onto your Kizoa account in the MUSIC tab in the SLIDESHOW MAKER space.

When you select the option to add photos from your computer it should open up the finder window to allow you to select photos from a folder on your computer. You can choose multiple photos at once holding down the SHIFT key or use CTRL+A to select all the photos at once.

Hi! You can save your video within your Kizoa account and then share it online for free. Your sharing options are by email, Facebook, Youtube, Twitter, or embed it onto your website/blog. If you want to download your video to your computer you would need to upgrade to one of our Premium memberships.

Hi Samuel, can you send us en email at support@kizoa.com detailing the Facebook problem you're having? This will allow us to investigate what may be going on.

Hi Patricia, can you send me an email at veronica.gomez@kizoa.com with the title of your slideshow so that I can check it out and see what might be wrong?

Hi Shelli, you can add your own voice to your presentation if you record your voice as an mp3 file, and then you upload that file onto your Kizoa account in the MUSIC tab in the SLIDESHOW MAKER space.

Hi Kathy, the Google ads you're seeing are probably coming from Youtube if you've uploaded your slideshow onto your Youtube channel. You will need to turn off the monitize videos option on your Youtube channel to get rid of the ads.

Hi Jessica, the time it takes to upload to Youtube varies for each video. If you send me an email with your Kizoa email address I'll be able to check the status and see how long is left. Generally it shouldn't take longer than 2 hours.

Hi Angelin, you can download your video to your computer with either a Premium DVD or PRO membership. You can go into the MY SLIDESHOWS tab, select your video, then click on the DOWNLOAD button at the bottom of the page.