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Right now I am so upset. I had spent months on making this slideshow for my fathers memorial. He just passed away this past Dec and I had just finished it and tried to burn it a DVD but couldn't get it working. I have made other DVD; s with no problems and now my video is gone. It got deleted somehow and I am so upset. I have no idea how to get it back. It had kept coming up insufficient permission and I followed the directions to what was supposed to be done but that didn't work. Now I have just gone on my computer now and my video is gone, deleted. This is horrible. My fathers memorial in this Saturday and now I don't have my Dad; s life story to show. I am so upset. Is there a way I can get this back?

asked by Valerie W. on 1/7/16

2 Answers
Thumbnail of user kizoab

Hi Valerie, please send me an email at alesa.gawlik@kizoa.com so that I can help you get your movie. Do not hesitate to call us or send us a message directly from Kizoa should you need any assistance in the future!

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Thumbnail of user henryew

Call them. Be patient. When they answer they will help you.

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