JustFashionNow Questions & Answers

Here’s what consumers have asked with answers from JustFashionNow staff and previous consumers.

210 questions answered

4% answered in 1 day

Question:

I would also expect a business to be able to give a better timescale for delivery! can you advise please I would also expect a business to be able to give a better timescale for delivery! can you advise please

Answer:

It took so long for me to receive that I almost forgot that I ordered from them. 4 weeks is way too long. It took 6 months to try and get a refund after mailing the items back to them (additional cost to me), and NO refund.

By Honolulu G. over a year old

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Question:

How do i leave a review about this scam company. How do i leave a review about this scam company.

Answer:

On every review website starting from Here. Trview your experience

By Trisha R. over a year old

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Question:

How do i send an e mail the contact us page won't let me enter an order no How do i send an e mail the contact us page won't let me enter an order no

Answer:

You will be very lucky to get a satisfactory response to any messages you send. My advice is to stay away from this company & buy from a reputable company.

By Nicholette H. over a year old

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Question:

Waiting on this order i1175093. you told me about a delay. the delay was for 10 days which has past. no update. what is going on? Waiting on this order i1175093. you told me about a delay. the delay was for 10 days which has past. no update. what is going on?

Answer:

At least you got a order I have never received my dress and they say I didn't order it where is the order No yet they have my money since feb I don't trust them actually

By Julie W. over a year old

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Question:

Order i1187833 i got today the merchandise in this order, but i receive an item that i do not order an i did not receive item id31707 i got a dark bl Order i1187833 i got today the merchandise in this order, but i receive an item that i do not order an i did not receive item id31707 i got a dark bl

Answer:

Yes, this is something I experienced. Receiving an item in a different colour than was ordered

By Junie J. over a year old

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Question:

Does the sizes run smaller that the normal size? Does the sizes run smaller that the normal size?

Answer:

Ye3s the sizing comes up much smaller than universal sizing

By Junie J. over a year old

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Question:

How do speak with someone regarding a sweater that i ordered and it is too large? How do speak with someone regarding a sweater that i ordered and it is too large?

Answer:

Sorry to hear that the item didn't fit you. You can contact our customer service team( https://www.justfashionnow.com/contact-us).

By Miss W., on 1/30/24

Question:

Where is the rest of my order?

Answer:

You can check the status of your order by visiting https://www.justfashionnow.com/order-query. Or you can contact our customer service team (https://www.justfashionnow.com/contact-us) for checking.

By Miss W., on 1/30/24

Question:

J'ai fait une commande de 2 t-shirts début juillet et je n'ai rien reçu à ce jour (7/08/23), même pas une confirmation détaillée de ma commande. J'ai fait une commande de 2 t-shirts début juillet et je n'ai rien reçu à ce jour (7/08/23), même pas une confirmation détaillée de ma commande.

Answer:

Nous nous excusons pour tout inconvénient que cela a pu causer. Habituellement, une fois que le client a passé une commande, l'e-mail de confirmation de commande ou l'e-mail d'expédition de la commande sera envoyé directement dans votre boîte aux lettres. Si vous ne le trouvez pas, vous pouvez essayer de le trouver dans la liste de spam. Vous pouvez vérifier l'état de votre commande en visitant https://www.justfashionnow.com/order-query. Ou vous pouvez contacter notre équipe de service client (https://www.justfashionnow.com/contact-us) pour vérifier.

By Miss W., on 1/30/24

Question:

When will i receive the rest of my order? i got three of my dresses. i need two more items. dr59a055/1365673. whit xxldr50c153/1372988 xxlrsd When will i receive the rest of my order? i got three of my dresses. i need two more items. dr59a055/1365673. whit xxldr50c153/1372988 xxlrsd

Answer:

You can check the status of your order by visiting https://www.justfashionnow.com/order-query. Or you can contact our customer service team (https://www.justfashionnow.com/contact-us) for checking.

By Miss W., on 1/30/24

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

JustFashionNow Questions & Answers

I would also expect a business to be able to give a better timescale for delivery! can you advise please I would also expect a business to be able to give a better timescale for delivery! can you advise please

How do i leave a review about this scam company. How do i leave a review about this scam company.

How do i send an e mail the contact us page won't let me enter an order no How do i send an e mail the contact us page won't let me enter an order no

Waiting on this order i1175093. you told me about a delay. the delay was for 10 days which has past. no update. what is going on? Waiting on this order i1175093. you told me about a delay. the delay was for 10 days which has past. no update. what is going on?

Order i1187833 i got today the merchandise in this order, but i receive an item that i do not order an i did not receive item id31707 i got a dark bl Order i1187833 i got today the merchandise in this order, but i receive an item that i do not order an i did not receive item id31707 i got a dark bl

Does the sizes run smaller that the normal size? Does the sizes run smaller that the normal size?

How do speak with someone regarding a sweater that i ordered and it is too large? How do speak with someone regarding a sweater that i ordered and it is too large?

Where is the rest of my order? Where is the rest of my order?

When will i receive the rest of my order? i got three of my dresses. i need two more items. dr59a055/1365673. whit xxldr50c153/1372988 xxlrsd When will i receive the rest of my order? i got three of my dresses. i need two more items. dr59a055/1365673. whit xxldr50c153/1372988 xxlrsd

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Where is the rest of my order?