How easy is it to get a hold of customer service at Jumia?

asked by Sharon I. on 5/29/19

8 Answers
Thumbnail of user emmaw235

It's very easy, call customer service phone number or send email to customer support

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Thumbnail of user justf11

Very easy. I recommend using the contact form on the website Page

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Thumbnail of user azeezn1

It is very easy provided it is during their working hours

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Thumbnail of user justina226

It's really easy, the customer service is superb, and their pickup station can relate the customers feedback immediately it's reported

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Thumbnail of user adangozio

Very easy, Just login to jumia app and place a call

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Thumbnail of user ihezurui

Not up to two weeks
It's fast to get, the pay much attention to customers
And even delivery their products to your door

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Thumbnail of user johna1299

Very well. They maintain a good customer relations. They call you immediately order is placed to certify that you have intention of buying and follows up till it is delivered

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Thumbnail of user okekep

Very easy. In fact, it's ad is as ABC. They even even give you a call back for feedback.

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