Jumia
Questions & Answers

How easy is it to get a hold of customer service at Jumia?

Asked by Sharon I. on 5/29/2019

8 Answers
Emma W.9/30/2020

It's very easy, call customer service phone number or send email to customer support
Just F.9/15/2020

Very easy. I recommend using the contact form on the website Page
Azeez N.8/21/2020

It is very easy provided it is during their working hours
Justin A.7/30/2020

It's really easy, the customer service is superb, and their pickup station can relate the customers feedback immediately it's reported
Adangozi O.6/22/2019

Very easy, Just login to jumia app and place a call
Ihezuru i.6/9/2019

Not up to two weeks
It's fast to get, the pay much attention to customers
And even delivery their products to your door
John A.6/3/2019

Very well. They maintain a good customer relations. They call you immediately order is placed to certify that you have intention of buying and follows up till it is delivered
Okeke P.5/29/2019

Very easy. In fact, it's ad is as ABC. They even even give you a call back for feedback.

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