Jumia
Questions & Answers

Here’s what buyers have asked with answers from Jumia staff and previous consumers.

5
questions answered
0%
answered within 1 day
Answer:
They should try to verify goods from sellers first before uploading on their website
By Azeez N., over a year old

Answer:
It's 100% legit and delivers very fast to your doorstep by identifying your address
By CHISOM U., over a year old

Answer:
They deliver, but usually fake products. And they never refund.
By Peter K., over a year old

Answer:
They have varieties of goods, purchase from abroad and pay in local currency, their shipping costs are moderate compared to others, pick up stations are cheaper than home delivery service compared to others.
By Emma W., over a year old

Answer:
It's very easy, call customer service phone number or send email to customer support
By Emma W., over a year old


Have a question?
Ask to get answers from the Jumia staff and other customers.


Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?