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Jumia Questions & Answers

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Here’s what consumers have asked with answers from Jumia staff and previous consumers.

5 questions answered
40% answered in 1 day
Answer:

They have varieties of goods, purchase from abroad and pay in local currency, their shipping costs are moderate compared to others, pick up stations are cheaper than home delivery service compared to others.

By Emma W.
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Answer:

It's very easy, call customer service phone number or send email to customer support

By Emma W.
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Answer:

They should try to verify goods from sellers first before uploading on their website

By Azeez N.
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Answer:

It's 100% legit and delivers very fast to your doorstep by identifying your address

By CHISOM U.
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Answer:

Yes. They deliver door to door through tracing your address and calling your number for confirmation

By CHISOM U.
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Can’t see your question? Ask to get answers from the Jumia staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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