We’re in this together! Stay safe with our COVID-19 guide

Developed in part with a grant from
the National Science Foundation

Jumia Questions & Answers

Ask a question

Here's what consumers have asked with answers from Jumia staff and previous consumers.

3 questions answered
67% answered in 1 day

Well, for me it was always about credibility and convenience.

By Eloisalem C.
See more answers (4)

Very easy, Just login to jumia app and place a call

By Adangozi O.
See more answers (4)

Like I specified in my review, Jumia needs to have a chatbot and upload videos of every product alongside the price, so that buyers can actually see what they are purchasing.

By Eloisalem C.
See more answers (3)

Can’t see your question? Ask to get answers from the Jumia staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Have a question about
Post Review