Jumia Questions & Answers

77 reviews

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Here’s what consumers have asked with answers from Jumia staff and previous consumers.

5 questions answered

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Question:

Well, we can't really say jumia is perfct yet, i agree. what are their short comings? and how can they ameliorate. Well, we can't really say jumia is perfct yet, i agree. what are their short comings? and how can they ameliorate.

Answer:

They should try to verify goods from sellers first before uploading on their website

By Azeez N. over a year old

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Question:

How easy is it to get a hold of customer service at jumia? How easy is it to get a hold of customer service at jumia?

Answer:

It's very easy, call customer service phone number or send email to customer support

By Emma W. over a year old

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Question:

What made you choose jumia over similar businesses? What made you choose jumia over similar businesses?

Answer:

They have varieties of goods, purchase from abroad and pay in local currency, their shipping costs are moderate compared to others, pick up stations are cheaper than home delivery service compared to others.

By Emma W. over a year old

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Question:

Zhow legit is jumia? can i trust jumia with the delivery of my goods? Zhow legit is jumia? can i trust jumia with the delivery of my goods?

Answer:

They deliver, but usually fake products. And they never refund.

By Peter K. over a year old

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Question:

I'm still very scared of losing my money, how legit is jumia I'm still very scared of losing my money, how legit is jumia

Answer:

It's 100% legit and delivers very fast to your doorstep by identifying your address

By CHISOM U. over a year old

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Question:

My biggest question is what makes jumia unique from all other ecommerce companies that exist

Question:

Plz, i ordered something from jumia and it is shipped from abroad, iorderediton29ofoctober 2020, and they said it will be delivered on 11 dec nothing

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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Jumia Questions & Answers

Well, we can't really say jumia is perfct yet, i agree. what are their short comings? and how can they ameliorate. Well, we can't really say jumia is perfct yet, i agree. what are their short comings? and how can they ameliorate.

How easy is it to get a hold of customer service at jumia? How easy is it to get a hold of customer service at jumia?

What made you choose jumia over similar businesses? What made you choose jumia over similar businesses?

Zhow legit is jumia? can i trust jumia with the delivery of my goods? Zhow legit is jumia? can i trust jumia with the delivery of my goods?

I'm still very scared of losing my money, how legit is jumia I'm still very scared of losing my money, how legit is jumia

My biggest question is what makes jumia unique from all other ecommerce companies that exist

Plz, i ordered something from jumia and it is shipped from abroad, iorderediton29ofoctober 2020, and they said it will be delivered on 11 dec nothing

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