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Jumia Questions & Answers

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Here's what consumers have asked with answers from Jumia staff and previous consumers.

3 questions answered
67% answered in 1 day
Answer:

Well, for me it was always about credibility and convenience.

By Eloisalem C.
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Answer:

Very easy, Just login to jumia app and place a call

By Adangozi O.
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Answer:

Like I specified in my review, Jumia needs to have a chatbot and upload videos of every product alongside the price, so that buyers can actually see what they are purchasing.

By Eloisalem C.
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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