Jumia Questions & Answers

Ask a question

Here’s what consumers have asked with answers from Jumia staff and previous consumers.

5 questions answered
40% answered in 1 day

They should try to verify goods from sellers first before uploading on their website

By Azeez N.
See more answers (4)

It's very easy, call customer service phone number or send email to customer support

By Emma W.
See more answers (8)

They have varieties of goods, purchase from abroad and pay in local currency, their shipping costs are moderate compared to others, pick up stations are cheaper than home delivery service compared to others.

By Emma W.
See more answers (6)

It's 100% legit and delivers very fast to your doorstep by identifying your address

See more answers (2)

Yes. They deliver door to door through tracing your address and calling your number for confirmation

See more answers (2)

Can’t see your question? Ask to get answers from the Jumia staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Have a question about
Post Review