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Jumia Questions & Answers

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Here's what consumers have asked with answers from Jumia staff and previous consumers.

3 questions answered
67% answered in 1 day
Answer:

Their prices are cheap, short timeframe of delivering package, they don't get product from different vendors and no fake products

By Justin A.
See more answers (5)
Answer:

It's really easy, the customer service is superb, and their pickup station can relate the customers feedback immediately it's reported

By Justin A.
See more answers (5)
Answer:

Takes time to return a product back to the customer if the customer is unsatisfied. They should work on attending quickly to such complaint

By Justin A.
See more answers (4)

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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