Here’s what consumers have asked with answers from Jumia staff and previous consumers.
They should try to verify goods from sellers first before uploading on their website
It's very easy, call customer service phone number or send email to customer support
They have varieties of goods, purchase from abroad and pay in local currency, their shipping costs are moderate compared to others, pick up stations are cheaper than home delivery service compared to others.
It's 100% legit and delivers very fast to your doorstep by identifying your address
Yes. They deliver door to door through tracing your address and calling your number for confirmation