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Well, we can't really say jumia is perfct yet, i agree. What are their short comings? And how can they ameliorate.

asked by Giselle F. on 5/23/19

4 Answers
Takes time to return a product back to the customer if the customer is unsatisfied. They should work on attending quickly to such complaint
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Like I specified in my review, Jumia needs to have a chatbot and upload videos of every product alongside the price, so that buyers can actually see what they are purchasing.
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Mmmmmm... sometimes they delay in their delivery but that not an issue because no one is perfect.

I suggest they be time and customer conscious, to avoid such short comings.
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They need to have training centers across the country not just in Lagos only.
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