For Business
Write a Review For Business Write a Review

JourneyEd Questions & Answers

55 reviews
Ask a question

Here’s what consumers have asked with answers from JourneyEd staff and previous consumers.

2 questions answered
50% answered in 1 day
Question:

I went to my account to download my purchase and it says my download has expired

Answer:

You're now out of luck with JourneyEd. Try to work with the software company directly to be able to download. HOWEVER, in my case, Microsoft stated the JourneyEd license was fraudulent and not valid.

By Ric S.
Question:

Just to get things right you paid via paypal? and if so what form of payment did you process through paypal, existing paypal balance, bank trasfer or credit card? also which country are you located in you say it cost $500 but could mean you are in australia, canada, u. s or even say in the uk but paid in $'s, i'm not saying i can help but maybe can offer some advice once i hear back from you. i always try and use a credit card through paypal myself as if paypal can't help then i can do charge back rights with my credit card issuer.

Answer:

Is there anyone who knows how to deal with this situation? I got the product from JourenyEd and soon later I sent it back for refund. The package arrived back to JourneyEd on July 15,2011, and a week after I sent them email to ask them the process since I didn't hear from them, then they said I need to have a denial letter from Adobe and so on. So finally they said the refund was processing a month later, but after waiting for a week, I see nothing in my account so I contacted them again. And they tell me the refunded me on July 15th already and there's nothing they can help. So I asked them their account number and the amount they sent so I can have some details to communicate with my paypal account (as what JourneyEd asked me to), but they just kept replying me saying that there's nothing they can do. Anyone has the same experience? Is there anyone knows how to deal with this? The product coasted me around $500 which is a huge amount... I am really frustrated and really need help!

By Julia H.
Question:

I purched a microsoft windows 7 ultimate upgrade in january, 2012. i received the real dvd disk, 64 bit with the product key. and it is a september 20

Question:

Hi, i want to know the status of my order 1959302. i submit my school id, but still showing submitted and eligibility hold

Question:

How long will it take for my eligibility to be confirmed

Can’t see your question? Ask to get answers from the JourneyEd staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Have a question about
JourneyEd?
Post Review