Ric S.

(Note: if you doubt this review, try to call their customer service before you signup and see how long the ridiculous hold time is).

They advertise a 30-day cancellation policy. However, to cancel, they insist you call their customer service which involved a 30 minute hold. Then a discussion with their cancellation department. Then you need to complete a form. Then you need to fax in this form.
Funny that signing up only involves a button click.

Support (Jonathan Kim x******* 12/2019) didn't call me back for days on a timely setup issue. Then when I finally got hold of him, he lied and said they had called back multiple times on the 1st day. Hmm - guess my voicemail and phone log both don't work.

I purchase a copy of Microsoft Office Professional from them. I needed to reinstall it about 2.5 years later. Microsoft said at that time that the license key was likely fraudulent and not valid.
I contacted JourneyEd with this information, and they responded that the license was only good for 2 years. No where in the description of the sold product did it state that the license was Only for 2 years. I thought I was buying the standard product.
This is clearly JourneyEd trying to cover up that they must have sold me a fraudulent software license.