asked by
on 7/12/15Mary, I really cannot help you with your question, especially since I never ordered upholstered furniture. I suggest you call Joss & Main's Customer Service and try to get your answer from them. However, if it's not in the item's description, they might not be able to help you. If you want it badly enough and could live with how it arrives, you either order it as is or forget about it. That's what I would do. Good luck.
I would suggest you call them.
YOU WILL HAVE TO ASK jOSH AND MAIN. SPEAK TO A LIVE PERSON AND GET THEIR NAME. IF THEY CAN'T ANSWER, DON'T PURCHASE. MY PROLEM WAS THAT I DIDN'T ASK THE RIGHT QUESTIONS, FOR EXAMPLE DO YOU THINK I SHOULD HAVE ASKED IF I CAN RETURN IT AFTER I HAD BY THE FIRST PERS ON I TALKED WITH HE WOULD HAVE TO SPEAK TO THE MANUFACTURER TO GET A BOX FOR RETURNING IT. TOLD HIM I COULD GET ONE FROM THE PERSON I HAD PUT IT TOGETHER SINCE I AM 75 YEARS OLD AND NOT AS MOBILE AS I WAS AT AT EARLIER AGE. TOLD HIM I WOULD NOTIFY HIM WHEN I HAVE THE BOX TO RETURN IN. UNFORTUNATELY, I FORGOT TO GET HIS NAME. THUS, MY RECOMMENDATION TO GET NAME. THEN WHEN I GET A BOX ( SECOND FEMALE TOLD ME TOUGH STUFF. THEY WILL ALSO CHARGE ME TO RETURN IT TO ME.
LASTBUT TRULY LAST CHECK THEIR B B B RATING. ACCORDING TO THEIR RATING IN THEIR ADVERTISEMENT THEY SAID THEIR RATING IS 69 PER CENT. IF MY QUALITY OF PERFORMANCE WAS ONLY 69 I WOULD DEFINITELY EAVETHAT BIT OF INFORMTION OFF THE ADVERTISEMENT PORTION