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How easy is it to get a hold of customer service at J.Crew?
asked by Bill Z. on 12/10/18
2 Answers
Forget it. Customer service is an oxymoron at J. Crew. I had a complete nightmare running over more than a week trying to trace a delivery problem with a single order. Finally had to just cancel and buy from Amazon. Don't make the same mistake I did!
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I have spent several hours over the last week trying to get ahold of someone from customer service at J Crew. It feels nearly impossible. I have been on hold for 2 hours today and I was hung up on when someone answered the phone before I could even speak. It's appalling.
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