ISSUU Questions & Answers

Ask a question

Here’s what consumers have asked with answers from ISSUU staff and previous consumers.

8 questions answered
13% answered in 1 day
Question:

My account is not linked correctly...all my publications are missing

Answer:

Hello, we were unable to find a ticket in our queue based on your name. Can you please write into us at support@issuu.com so we can take a closer look at the issue? Thanks!

By Issuu I.,
Question:

How long does it take for you to answer an open ticket regarding billing refund?

Answer:

I got an answer from the company in less than 24 hours and they said a full refund is going to be made within 7 - 10 business days in my account.

By Tadeu B.

Can’t see your question? Ask to get answers from the ISSUU staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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