We’re in this together! Stay safe with our COVID-19 guide

Developed in part with a grant from
the National Science Foundation

Is a free account really free? Or is it a 14-days trial after which you automatically have to pay?

asked by jeanet s. on 3/22/16

2 Answers
Hi Jeanet. We do support a free plan. That is called our Basic plan. If you sign up for a trial of one of our PAID plans, there is a 14 day trial. But you will need to downgrade in order not to be charged prior to the 14th day. Do note, we do iterate in six different places when we would charge you for your paid subscription, including the exact date of the potential charge.
Helpful (0)
Don't sign up. 14 days is free but if you don't cancel before it expires they will charge you a ridiculous amount of money without giving you a 24 hr warning and will not give you a refund.
Helpful (0)

Add your answer

Posting guidelines

Ask a question

Get answers from the ISSUU staff and other customers.

Posting guidelines
Have a question about
Post Review