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ISSUU Questions & Answers
Here's what consumers have asked with answers from ISSUU staff and previous consumers.
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Hi Jeanet. We do support a free plan. That is called our Basic plan. If you sign up for a trial of one of our PAID plans, there is a 14 day trial. But you will need to downgrade in order not to be charged prior to the 14th day. Do note, we do iterate in six different places when we would charge you for your paid subscription, including the exact date of the potential charge.

By Issuu I., ISSUU Representative
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Hi Kim, I'm sorry if we haven't answered your question if you submitted a ticket to our queue. Happy to look into it if you can give us more detail including your user name. I can not find a recent ticket by searching just your first name and last initial.

By Issuu I., ISSUU Representative
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There's no one to call. You have to email them. A response can take as long as a week. Yes, there is a charge. If you click on the publication to read it, you should see a "print" icon. Roll over it and you should see a dollar amount of whatever currency you are using. I've never tried it so I don't know what else is involved.

By A H.
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It can take as long as 7 days to get a response from them. ISSUU is great as long as nothing goes wrong, and you have no questions about any of their services.

By A H.
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