IMEI-Index Questions & Answers

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Here’s what consumers have asked with answers from IMEI-Index staff and previous consumers.

51 questions answered
20% answered in 1 day
Question:

Hello, can you tell me if it is possible to unlock au kddi japan iphone 5. i already tried some methods but they didn't work.

Answer:

Hello Amar, we do not provide Official IMEI iPhone Unlocks, but we can suggest you a few IMEI Unlock providers that we tested and verified. Please contact me through e-mail, so I can provide you such information! Thanks!

By Hamed J., Support
Question:

Tanx for the info, luckily i was able to revive the home screen... it really was being locked by icloud but with the help of some forums i was able to bypass icloud...

Answer:

Great! Good to hear that Rogelio. If you need anything else, just send us an e-mail!

By Hamed J., Support
Question:

Do you unlock iphones too?

Answer:

Hey Matthew, We only provide iPhone IMEI Check Services, we do not provide Official IMEI Unlocks, as I said to the previous question. We verified and tested one IMEI Unlock provider, and they turned out legitimate. Please send us an e-mail with your iPhone's details (SIM-Lock, Network, Blacklist and iCloud Lock/Find My iPhone statuses) and I will try to help you! Thanks!

By Hamed J., Support
Question:

Do you guys unlock iphone 4s from the philippines?

Answer:

Hello, We only provide iPhone IMEI Check Services, we do not provide Official IMEI Unlocks. But, we managed to verify and test one IMEI Unlock provider, and they turned out legitimate. Please send us an e-mail with your iPhone's details (SIM-Lock, Network, Blacklist and iCloud Lock/Find My iPhone statuses) and I will try to help you!

By Hamed J., Support
Question:

Unfortunately it is locked by softbank japan... i cannot access the wifi...

Answer:

Hey Rogelio, Unfortunately, Softbank Japan Network is considered one of the most difficult carriers to unlock. I haven't found yet an IMEI Unlock provider that can guarantee you a permanent unlock. Now, even if your iPhone is locked on Softbank, you should be able to access the iPhone, unless it is iCloud Locked. If it is iCloud Locked and it is also blacklisted, then the news are not very good I am afraid!

By Hamed J., Support
Question:

Really satisfied, service i'm want to use

Answer:

Hey, thanx for that, but I am pretty sure that this isn't a question! If you need anything to ask, we are always available!

By Hamed J., Support
Question:

Hi, why have i not go my report yet to bigbenlad@aol.com. thanks ben

Answer:

Hello Ben, we are very sorry for the delay! We provided you your IMEI Check Request and we also upgraded it to a FULL IMEI Check, because we failed to send it to you quickly! I hope that you stayed satisfied with the information we send you!

By Hamed J., Support
Question:

How can i checks status... after i pays. thanks

Answer:

Hey Quy. After you complete your order, we will send you a PDF report to your e-mail. We usually send that almost instantly, but during the weekends (or late at night) it might take us a bit more! We are in the process of installing an automated script, which will send the IMEI Check report instantly to your e-mail, 24/7!

By Hamed J., Support
Question:

I have sprint provided iphone4s locked, it was unlocked sometime back after upgrading to latest 8.4 version it is again locked any inputs?

Answer:

Hello, have you made an Official IMEI Unlock to your iPhone? If yes, your iPhone should not get re-locked again. Some unlocking services inform their customers that after an upgrade their iPhones might get locked again. If you make an official IMEI Unlock, this should not happen. I suggest to contact the person that unlocked your iPhone first, and then contact with the Mobile Network that locked it (Ask them why they locked it again). This can also happen, if your iPhone is blacklisted! Hope that helped!

By Hamed J., Support
Question:

Just got the result to my imei checker says the phone locked a tech guy i paid him a lot of money to unlock it but he says its unlocked. so wen i got the result i was shocked let me know if he's playing me around

Answer:

Hello Sashane, I double checked your IMEI Check Report and I saw that Apple's GSX server returned us that your iPhone is locked on T-Mobile/Orange UK Mobile Network. I also send you an e-mail so we can discuss things there with more detail!

By Hamed J., Support

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