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HouseofCB Questions & Answers
320
reviews
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Here’s what consumers have asked with answers from HouseofCB staff and previous consumers.
9
questions answered
11%
answered in 1 day
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Question:
I need return address does anyone know ?
Question:
Is it a good website to order your clothes from
Question:
Oh my gosh i was so very excited when i first saw the house of cb website, i had planned on purchasing not one but three beautiful dresses. but after trying to find their contact number online i came across people's reviews of the company and am horrified and appalled at what people are saying, particularly with regards to returning items and requesting a refund. it seems to me that if house of cb stonewall customers long enough they will quit demanding a refund. i am in such a quandary now. do i take a leap of faith or do i stay clear like manny burnt customers are telling me. perhaps house of cb can offer some reassurances particularly with regard to honouring customers a refund as is their. i would love to hear from house of cb
Question:
I would like to return my order as its not fit me, but houseofcb didn't send me a return form and don't want to give a a return address. i am going to send the order back anyway and request the refund. could you give me there return address please?
Question:
Do you folks have quality service? -know your staff (whole staff) -staffs treated right and trained correctly? -being involved (staff and customers) -knowing your merchandise do you have accountability? -audit -know who to trust -have a process in place -have policy posted -are there access accountability so there would be no finger pointing and false statements do you have professional managers? -are they professional? -are they trained? -are they involved? -is concerns addressed and corrected? -do they know their staff? -are they involved? -have or are there misuse of title "management" do you know who to trust and are they treated right? -are issues, concerns and questions handled in a professional and timely manner? -has their been issues or concerns that was not handled in a timely manner? -have staff members been mistreated without any corrective action taken? **business fails because lack of quality service, lack of communication and knowledge, no corrective actions are addressed lack of training, no process in place and policy not enforced
Question:
I see your reviews are low score but i've ordered before and i have to say, i like ordering from ebay "house of cb usa" i have great experience but i also did online purchase and tried to do an exchange, this took place about a month ago. i have never had such a bad experience by a person who did nothing but yell, and dare to tell me that's too bad we can't do anything, she was so unprofessional and very loud that i stopped ordering directly from the online store. i do order from ebay, the items may have faults but because of the great customer service i keep coming back for more orders. customer service and professionalism is very important whether i could get the exchange or not i would have understood, but this questions how or what type of people house of cb usa is hiring
Question:
Which country are items shipped from when ordered from houseofcb.com?
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