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I have some serious concerns about my trip in 10 days and it appears Hopper have a very serious customer response problem.

Please get in touch!

asked by Kathy M. on 12/12/19

1 Answer

They don't provide proper customer service. It took 5 days to try and change my flight by then it was too late and I booked another flight with the airline. After that I cancelled the first half of my trip because I bought Hoppers cancelation insurance. The airline will not recognize Hopper and charged me 200 dollars cancellation fees per flight. Hopper is a disaster. I will never use them. My lesson cost me $1435 dollars.

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