Hopper
Questions & Answers

I have some serious concerns about my trip in 10 days and it appears Hopper have a very serious customer response problem. Please get in touch!

Asked by Kathy M. on 12/12/2019

1 Answer
DESMOND A.12/20/2019

They don't provide proper customer service. It took 5 days to try and change my flight by then it was too late and I booked another flight with the airline. After that I cancelled the first half of my trip because I bought Hoppers cancelation insurance. The airline will not recognize Hopper and charged me 200 dollars cancellation fees per flight. Hopper is a disaster. I will never use them. My lesson cost me $1435 dollars.

Add your answer