Hollar Questions & Answers

Hi Kelsey Can you please send our support team an email at support@hollar.com. We'd be happy to check on the status of your order.

Hey Karen We're so sorry to hear about your experience and we understand how frustrating this can be. If you're still experiencing issues, please call our customer service support team at 888-682-5119. Our hours are Monday - Friday | 7:00am - 4:00pm PST. We'd be happy to place your order over the phone.

Hey Misty We ship all of our orders from our Hollar distribution center in Los Angeles, California. After an order is placed, the expected delivery time is 7-10 business days (Monday - Friday, excluding Holidays). You will receive an email confirmation with the tracking number once your order ships. Can you please send our customer support team an email at support@hollar.com with your order number? We'd be happy to provide you with a status update!

Hi Nora! The standard shipping timeframe is 5 - 8 business days (Monday - Friday, excluding Holidays) from the order date. All orders are shipped from our Cincinnati, OH warehouse.

After the order is placed, the expected delivery time is 5 - 8 business days (Monday - Friday, excluding Holidays) and we ship from our Cincinnati, OH warehouse. Hope this helps!

Great question! Hollar is not exclusively for use on the app for smartphones. You can also check Hollar out using a desktop, or mobile browser. The site is at https://www.hollar.com/. Happy shopping!

We're sorry for the inconvenience, and we thank you for contacting us about this, Melinda. Would you be able to send us an email at support@hollar.com with more details, please? We look forward to hearing from you!

We're sorry to hear that you've received an incomplete package, Julie. Please send us an email at support@hollar.com with your order number, as well as the name of the missing item. We look forward to improving your Hollar experience!

Thanks for asking your question, Craig! If ever unsatisfied with any of our products, please contact our Hollar Support team at (888) 682-5119 or email us at support@hollar.com (Monday - Friday, 7 am - 4 pm PST, excluding Holidays), and one of our team members would be happy to go over options with you. Hope this helps!

Great question, Emily! We're an LA-based online dollar store, and you can check us out on our official, verified Facebook page (facebook.com/shophollar), and on our BBB page as well (https://www.bbb.org/us/ca/los-angeles/profile/online-retailer/hollar-inc-1216-418420). Hope this helps you!