HerRoom Questions & Answers

Hello Jinnie - Welcome back to HerRoom! Thank you for your email. Our system is incapable of charging a customer twice. There is first an authorization for the amount, and then ultimately a charge for the item. I hope this answers your question. Kind Regards, Wilma Customer Service Manager

Hello, Based on the tracking, your order is in transit to you now with an estimated delivery date of Dec 7,2021. Our records show that you were sent tracking information via email, and I have copied the link below for your convenience. I hope this answers your question. Thank you for stopping by and shopping at www.HerRoom.com / www.HisRoom.com. TRACKING LINK: http://webtrack.dhlglobalmail.com/?trackingnumber=1126202110535127 Kind Regards, An Customer Service

Hello Francis - Your order also shipped on the 11th and tracking shows it arrived on teh 17th. Please see the tracking: https://webtrack.dhlglobalmail.com/?trackingnumber=1111202114020014 I hope this answers your question. Thank you for stopping by and shopping at www.HerRoom.com / www.HisRoom.com. Kind Regards, Wilma Customer Service Manager

Hello! You can find our live chat link on our contact us page. When a chatter is available there is a live link to click and start the conversation. https://www.herroom.com/contact.aspx Kind regards, Abby Customer Service

Hello Sue - You do not need a password to return an item. We offer several links on the site you can click on to initiate your return. Here it is for your convenience: <https://www.herroom.com/returns-exchanges.aspx> Kind Regards, Wilma Customer Service Manager

Hello Janet - I'm afraid I don't understand your question. I think you are commenting on there being breast bulge. If so, move up a cup size from 38C to a 3 8D. I hope this answers your question.