My daughter's dress came today. It is the wrong dress design and does not fit. Am I doomed to never get a refund? Any suggestions?

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My daughter's dress came today. It is the wrong dress design and does not fit. Am I doomed to never get a refund? Any suggestions?

asked by Valerie S. on 4/27/18

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Amy S. · Answer 1 · 2018-05-02T05:40Z

Amy S.

on 5/2/18

No you will never get a refund. Ive been trying for a week others have been trying for months. All they do is ask for a photo of the dress sent and never reply. I suggest you file a complaint with e commerce.gov and link this site to all the YouTube videos with reviews.

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