I ordered a dress and got a message saying order is on hold with no explanation. I need to know if my dress has been ordered. I have emailed customer

Question

Hebeos Questions & Answers

asked by melissa b. on 2/19/18

1 Answer

Get answers from the Hebeos staff and other customers.

HEBEOS S. [Hebeos Rep] · Answer 1 · 2018-02-22T07:03Z

HEBEOS S. [Hebeos Rep]

on 2/22/18

Hi Melissa. Sorry for the issue. Our customer service will reply you within 24 hours. In most instances, 'on hold' means your payment failed.

Helpful (-1)