Hebeos Questions & Answers

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I am interested in a wedding dress but extremely nervous to order through your site. the costumer reviews aren't the best. What is your return policy?

asked by ITARA N. on 10/5/18

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Hello, I ordered my dress the start of March. It is now April and it was due to arrive 5 days ago. When will it come?
Hi, I've been reading the bad reviews a lot and that's what is confusing me. Do you guys have customer service people can call and communicate
Hi, I never received an order number but have a receipt number
Hi, my prom is April 1st, I ordered February 4th, will my dress come in time?
Are your sizes accurate or does it run small or larger?
How easy have you found it to return a dress for a refund.
Hello I am trying to track my order and it states I have not ordered anything from you. I received confirmation email that my order was placed I paid.
I was wondering i have a prom june 10th, and if i was to order a custom order with my measurements will it come in time?
Hello. Is it possible to order swatch for the dress https://www.hebeos.co.uk/sheath-column-ruched-v-neck-sleeveless-sweep-brush-train-dresses-oe16033

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