More questions about Hebeos

I am interested in a dress from your company but you have a lot of bad reviews and a bad return or no return policy do you charge extra for alterations? how do you send back for return? What is your return address and how do I get refund? Is your return address Druad Data solutions PTE. LTD 71 Alps Ave. #01-02 498745 SINGAPORE SINGAPORE Are you also called tcreate? How to return? I ordered a dress march 6 ,2019 and prom is March 22 will I get it on time ? i am a size 12 uk and i am not sute what size to order ? thank you for your time I ordered my dress February 17 and haven't received a single email about when it will be here . It's been almost a month and I've heard nothing .. Some of your reviews are terrible. How can I trust you with my granddaughters prom dress?