More questions about Hebeos

hello. i ordered a dress on yesterday but have not received my order number. Can you help? The dress is not the way i wanted it. its not tight fitted can i return it Is this a good dress company, as I want to order my prom dress from here ?? I was wondering is I can order a scarf from the same material as the dress? I will send all the measurements. How much will it cost? I ordered my dress On April18,2019 & It's May 1 2019 , WHY IS NOT HERE ! MY PROM IS SATURDAY What is your policy on returns if the dress is too big or is not of the same quality represented in the picture? Pleased provide specific details. What is your return policy if the dress is too big or is not the quality that is shown in the photo? trying to find out how to return dresses cant get a reply i ordered my dress on April 16th, will i recieve before May 4th which is my prom order number: #U30190415220047854 Does the shipping ever take longer than promised does it really take 3-8 days I'm nervous