Harry's
Questions & Answers

Really sorry about the delay, Steve. When you order your trial, it's definitely supposed to ship within the next day or two, so if it's still stuck in transit there must be something wrong with the order. If you email help@harrys.com our Customer Experience team will be more than happy to look into that, and rest assured we'll take care of you and make sure you aren't buying anything that you don't want!

There was no reply to your email? Our CX team would not have just responded to you with a copy of your original note, unless in error. If you respond again, that's the team that can take care of you (the only way for you to get the refund is through that team, but they will be happy to oblige).

Please either call again (between 10am-6pm ET) or send our team an email at help@harrys.com and we'll see what we can do for you.

We do not... but maybe one day!

Yes, all prices are in USD, but there will be a small tax as well in Canada (as well as a shipping fee). If you have any other questions, please email help@harrys.com.

We have since added that to our line! Head back to harrys.com and get some more blades and they'll include the precision trimmer.

Imagine you've had this answered at this point, but if you have additional questions please email help@harrys.com

Our cartridges now include a precision trimmer blade for just this reason.

That depends on where you are and when you ordered. You should have a shipping confirmation email, though, which would have a link to your tracking information and an estimated delivery date.