Harry, you responded quickly to my review on site jabber and told me to email you at help@harrys.com; which I already had. I have not received the info I asked for in the email. Your company just sent me a copy of the letter I composed. Please send me info on how to get a full refund. Thanks
Asked by Elizabeth P. on 10/12/2016
1 Answer
Brent -.10/21/2016
There was no reply to your email? Our CX team would not have just responded to you with a copy of your original note, unless in error. If you respond again, that's the team that can take care of you (the only way for you to get the refund is through that team, but they will be happy to oblige).
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