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on 10/25/19It isn't difficult to reach them via phone, just be prepared for hold times. I would definitely recommend calling them rather than email, the email correspondence I had with them was hopeless.
Horrid. Almost an hour. I told one person my issue. Then another thirty minute wait.
Never did get through to them on phone, email nor their website.
Nope, the worst customer service I have ever dealt with. Harry&David should be absolutely ashamed of their customer service! They dont call back, on homd 25 mins then hung up on.
Very difficult. Very long wait times. Email customer service is not responsive.
SUPER easy. I emailed about ingredients and received an email back the next day.
Fairly easy. Customer Service actually contacted me after my negative review.
Easy to get through although it did absolutely no good. Horrible customer service!
Easy to reach but then they are not knowledgeable and speak broken English