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How easy is it to get a hold of customer service at Harry & David?

asked by Adam P. on 10/25/19

8 Answers

Horrid. Almost an hour. I told one person my issue. Then another thirty minute wait.

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Never did get through to them on phone, email nor their website.

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Nope, the worst customer service I have ever dealt with. Harry&David should be absolutely ashamed of their customer service! They dont call back, on homd 25 mins then hung up on.

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Very difficult. Very long wait times. Email customer service is not responsive.

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SUPER easy. I emailed about ingredients and received an email back the next day.

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Fairly easy. Customer Service actually contacted me after my negative review.

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Easy to get through although it did absolutely no good. Horrible customer service!

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Easy to reach but then they are not knowledgeable and speak broken English

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