Grubhub Questions & Answers

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Here’s what consumers have asked with answers from Grubhub staff and previous consumers.

38 questions answered
11% answered in 1 day
Question:

Am i supposed to tip the delivery driver even if i put a tip on my credit card when ordering? who gets the credit card tip? am i double tipping :(

Answer:

Assuming you actually get your food (most people don't seem to actually get their orders), you won't have to tip after placing a tip on your order.

By kevin m.
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Question:

How do i add a review?

Answer:

You actually have to wait a few days for the link that they send you by email. The email's subject will be, "How Was Your Order From_______?" I guess they don't want unverified customers leaving fake reviews, which is OK, but they sometimes do not send me the review email. You could also click the link to write a review for the previously ordered restaurant at the top of the home page after you log in, but watch out because this goes away after you order from another place or after a few days. They need to work on a better review system.

By Ryan S.
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Question:

Driver sex escort

Answer:

Yes, most delivers will give sex along with the email, just ask.

By Michael G.
Question:

Do you eat $#*!?

Answer:

Yes. Twice. Got sick both times! Apparently Grubhub doesn't vet their drivers!

By Darlene G.
Question:

How long does it take to get a refund?

Answer:

Grubhub does not give refunds. They charged me twice for and order-no refund.

By Gwen D.
Question:

Will grub hub affect on ssi or ssa if i want to become delivery driver for few months?

Answer:

You will lose all future SS benefits if you work for Grub Hub; not only that, you will lose your citizenship.

By Michael G.
Question:

Why won't the corporate office retune emails when drivers try to as questions ?

Answer:

Good luck with that. Who knows. It's misfit department headquarters there

By Davita C.
Question:

Why does matt maloney look like he could be lena dunham's kid sister? is he just a little manlet with testosterone deficiency or is he a woman transitioning to a man?

Answer:

He is just another beta male type hipster with no concern over the treason and other criminal activities by the Hildabeast.

By Joe M.
Question:

How can you work for such a discriminating ceo? republicans need not apply. you guys just lost my business.

Answer:

And mind too.

By Jenn L.
Question:

How do i check on my order

Answer:

If you ordered through Eat24, there's no need to check. You won't get it but your card will be charged.

By David L.

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  • Where is the company located?

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