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Groupon Questions & Answers
6,883
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Here’s what consumers have asked with answers from Groupon staff and previous consumers.
59
questions answered
51%
answered in 1 day
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Question:
I have not received my order made on 9th december for 12 bottles of wine
Question:
Groupon - i ordered bedding nov 26th, 2015 it's now almost a month later. i've tried to contact you on your website, no response i want a refund of $85. my account was debuted and cleared the very next week!
Question:
I bought a pair of dr dre headphones on 29th november but up-to-date i have not received it. what can be done. i have read that my item purchased cannot be tracked?
Question:
I bought 2 dji phantom 3 drones dec. 1st. they shipped dec 7 and i rec'd one dec. 10. i immediately emailed them and the next day i rec'd an email stating my order was delivered dec 10th. dec. 13th i called customer service and explained that fedex only picked up one item. they apologized for their error and said they would have to send this info to another dept. to investigate but i probably won't get the other item until after christmas. item in stock and paid for dec. 1st and they can't get the item to me in 25 days. there has to be someone at that company with common sense enough to say, "ship that order today and we will figure out the details tomorrow." i even offered to pay for another one while they figure it out. who can i speak to who has the power to fix this. surely rich williams would not endorse this breach of integrity. ken gritton 217-864-5098
Question:
Been waiting for weeks for a refund of an item, which was returned over a month ago. the product was shocking, unsuitable and everytime i try to make contact with groupon they use lame excuses and its always through the chat on line and they take forever to chat back. i wont be recommending groupon and will be using trading standards
Question:
If i order now will i get it for christmas?
Question:
I bought an orthopaedic mattress from groupon on the29/11/2015 i have still not got it despite waiting in all day and getting a text to say they would deliver the mattress between 8 and 6 pm
Question:
I have been trying for 2 days to but a service. all i get is "there was an error" but no reference to what! very frustrated no number to call... no email answer. perhaps i should write a review and share my experience and lack of response from groupon
Question:
The live chat is not available at all? i need to ask about my refund i never got and no one is available for days!
Question:
Hello, can you tell me whether the merchant for the dolce and gabanna fragrances is fragrance.net?
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