Today i did my first order on Ideeli. At first, i saw i got 20 % off for the first purchase and freeshipping. Then after several " continue shopping", i didn't get any offer for my order, even 10 % off for first order when i checked out. And i immediately cancelled my order. Who can tell me what happened?

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Today i did my first order on Ideeli. At first, i saw i got 20 % off for the first purchase and freeshipping. Then after several " continue shopping", i didn't get any offer for my order, even 10 % off for first order when i checked out. And i immediately cancelled my order. Who can tell me what happened?

asked by lan n. on 4/4/15

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AMOR R. · Answer 1 · 2015-04-04T08:41Z

AMOR R.

on 4/4/15

I also got an email of 20% off, i tried to purchase but on submission of payment, there's no 20% so I cancelled it. Whenever i received that email again, i just trash it because it's not true!

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Tania S. · Answer 2 · 2015-04-04T10:02Z

Tania S.

on 4/4/15

Sorry, not quite following. If you saw 20% & free shipping, maybe you should have checked out then. Then for any other purchase, shipping is free for 30 days. I would call them re the 20% off-maybe they can fix it, but it can be tough to find the phone #--I think I had to google it.

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Deborah E. · Answer 3 · 2015-04-09T03:10Z

Deborah E.

on 4/9/15

With Ideeli as with many online retailers, the promos are very limited. I don't know about this specific promo BUT you must enter a code before checkout. After checkout, the price you see is the price you will pay. Always confirm the promo before checkout. Ideeli is very difficult to deal with after a purchase needs customer service's attention.

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