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Today i did my first order. At first i saw i got 20% off and free shipping when i added selected items to cart. After several time " continue shopping " and went ahead to check out, i couldn't see any offer, even 10% off. I tried shopping again and again. But i still got any offer, even 10% off. I felt confused. WHAT HAPPEND?
Lan N.'s review of Groupon earned 2 Very Helpful votes
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Hi, Ian!
Thank you so much for reaching out to us on Site Jabber. I am so very sorry your first order discount did not properly apply.
If you completed checkout, please send me a message with your order number and I will make sure our team manually applies the discount for you. If you did not complete check out, I will be happy to put a note in your account so you can reach out to our live chat to manually apply a discount when you check out.
Again, I am very sorry to hear about this frustration and I look forward to hearing from you so I may resolve this for you.
Best,
Jason Faria
Director, Customer Service