Grammarly Questions & Answers

Here’s what consumers have asked with answers from Grammarly staff and previous consumers.

42 questions answered

17% answered in 1 day

Question:

Are there instances of grammarly corrupting word 365

Answer:

Hi, John! This shouldn't be happening, but if you are experiencing this issue, we suggest contacting our technical support team via: gram.ly/3zJAHbw. They can help you troubleshoot this issue. We hope this helps!

By Anna Y. on 9/22/23

Question:

How do you recover deleted drawings How do you recover deleted drawings

Answer:

Hi, Anne! If you need to recover any of your recently deleted documents, contact our support team by submitting a ticket through this link: gram.ly/3zJAHbw. We might be able to recover them!

By Kristina M., over a year old

Question:

Can i get a refund ever? Can i get a refund ever?

Answer:

Hi there! Our support team has canceled your subscription, issued you a refund, and emailed you directly with additional details. If you have any further questions, please reach out to us at gram.ly/3zJAHbw!

By Kristina M., over a year old

Question:

Does grammarly premium detect plagiarism? Does grammarly premium detect plagiarism?

Answer:

Hi, Rachel! Yes, it does. Here are some instructions on how to check your document for plagiarism: https://gram.ly/cbbHS9B.

By Kristina M., over a year old

Question:

After accepting a change, the time it takes to make the change and get back to the document is crazy! destroys my flow and p&#es me off! fix? After accepting a change, the time it takes to make the change and get back to the document is crazy! destroys my flow and p&#es me off! fix?

Answer:

Hi, Kay! Could you please submit a support ticket via https://gram.ly/sitejabber so we look into it for you?

By Kristina M., over a year old

Question:

I have bought monthly subscription and they did not give any warning and charged me double. you should send some emails I have bought monthly subscription and they did not give any warning and charged me double. you should send some emails

Answer:

Hi! We apologize for the delayed response. Could you please submit a support ticket via https://gram.ly/sitejabber so we can resolve any billing issue?

By Kristina M., over a year old

Question:

Why do grammarly ads suck? Why do grammarly ads suck?

Answer:

Tbh, I find them funny. Either way, it's based on their quality, not whether you like their ads or not.

By Sky C. over a year old

Question:

Who owns grammarly? is it scam? why it needs to read my documents? what is the earning model of it? Who owns grammarly? is it scam? why it needs to read my documents? what is the earning model of it?

Answer:

I don't know. It does seem like a scam. I personally didn't see any difference. I asked them for reimbursement and they agreed on it and then a bit later a customer service rep contacted me and said she would close my case and not pay me back. Please everyone be careful. I hope you have more luck!

By Caeyric H. over a year old

Question:

Also, why is this built so poorly. lol. lmao. xd lmao Also, why is this built so poorly. lol. lmao. xd lmao

Answer:

That is not at all a true question would be kind and not disrespectful like this fake one I don't ever want to hear anyone ever again say something like that.

By peytan m. over a year old

Question:

It doesn't work kids It doesn't work kids

Answer:

Sure it does. What was the problem you encountered? A screen would be a lot more helpful.

By Hate W. over a year old

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