How easy is it to get a hold of customer service at GoPro?

asked by Martha C. on 2/6/20

4 Answers

NOT AT ALL. I feel bad because it is an awful experience, make sure you get a confirmation number for everything before they get away.
Good luck

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They respond to your request for a call back, but they do not follow through with your request. They continue to use the excuse of "waiting to hear back from the warehouse".

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You cant you have to complete a contact me page on their web site and they will not call you back

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Haha... Not even an hourglass would suffice.
PHONE SUPPORT = NON EXISTENT
Line automatically disconnects or rings and rings until you hang up or the line disconnects.
Chat Support (After 8 Chats - NO RESOLUTION(s) FOR THE SAME PROBLEM(S)

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