Received damaged glasses. What can I do?
2 Answers
asked by on 3/21/19
Dear Raul,
We are sorry to hear that your glasses didn't meet your expectations.
That is exactly why we have our 14 days "no questions asked" return policy. To see our full return policy click on the following link:
https://www.glassesusa.com/terms-and-conditions#RETURNPOLICY
In order to start the return process please click on the link below and fill out the RMA form:
*Please note, the RMA form must be filled out from a computer and not a mobile device.
https://www.glassesusa.com/rma
** It is the customer's responsibility to ship the glasses back within 6 business days of receiving the return shipping label, otherwise your return will not be processed.
Please be sure to save the tracking number for your reference.
Should you have any questions, please email us at returns@glassesusa.com
Yours truly,
GlassesUSA
We are sorry to hear that your glasses didn't meet your expectations.
That is exactly why we have our 14 days "no questions asked" return policy. To see our full return policy click on the following link:
https://www.glassesusa.com/terms-and-conditions#RETURNPOLICY
In order to start the return process please click on the link below and fill out the RMA form:
*Please note, the RMA form must be filled out from a computer and not a mobile device.
https://www.glassesusa.com/rma
** It is the customer's responsibility to ship the glasses back within 6 business days of receiving the return shipping label, otherwise your return will not be processed.
Please be sure to save the tracking number for your reference.
Should you have any questions, please email us at returns@glassesusa.com
Yours truly,
GlassesUSA
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