GlassesUSA
Questions & Answers
I expected that my order would be here before my event on May 10, but they're only in the quality assurance process. My order # is 101621618.
Asked by Devang G. on 5/6/2019
3 Answers
Elizabeth J.2/9/2021
I placed an order on December 28th 2020. I was unable to track my order after the initial order was placed. They did provide me a tracking number however there was no information available on my order until 5 days after I received it. Not to mention it to a month to get the glasses. Service completely Unsatisfactory. Will Never do business with them again.
GlassesUSA C.5/13/2019
Dear Devang,
Production and shipping times vary depending on your prescription and the nature of your order, as well as which shipping method you choose.
Our typical production time is as follows:
Single vision (general use/near vision): approximately 2-4 business days
Multifocal / bifocal/ tinted lenses: approximately 6 business days
Once your glasses are ready our Quality Assurance Team will test them for approximately 1-2 business days before shipping them out.
Shipping can take between 5-10 business days, depending on the Courier:
Standard (free): up to 7-10 business days
Expedited ($9.95): up to 5-7 business days
Express ($12.95): up to 3-5 business days
If you have any questions, feel free to contact us. We're here for you 24/7, at 1-844-244-1186.
We hope this helped you out.
Yours truly,
GlassesUSA.com
Production and shipping times vary depending on your prescription and the nature of your order, as well as which shipping method you choose.
Our typical production time is as follows:
Single vision (general use/near vision): approximately 2-4 business days
Multifocal / bifocal/ tinted lenses: approximately 6 business days
Once your glasses are ready our Quality Assurance Team will test them for approximately 1-2 business days before shipping them out.
Shipping can take between 5-10 business days, depending on the Courier:
Standard (free): up to 7-10 business days
Expedited ($9.95): up to 5-7 business days
Express ($12.95): up to 3-5 business days
If you have any questions, feel free to contact us. We're here for you 24/7, at 1-844-244-1186.
We hope this helped you out.
Yours truly,
GlassesUSA.com
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