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I expected that my order would be here before my event on May 10, but they're only in the quality assurance process. My order # is 101621618.

asked by Devang G. on 5/6/19

2 Answers
Dear Devang,

Production and shipping times vary depending on your prescription and the nature of your order, as well as which shipping method you choose.
Our typical production time is as follows:

Single vision (general use/near vision): approximately 2-4 business days

Multifocal / bifocal/ tinted lenses: approximately 6 business days

Once your glasses are ready our Quality Assurance Team will test them for approximately 1-2 business days before shipping them out.

Shipping can take between 5-10 business days, depending on the Courier:

Standard (free): up to 7-10 business days

Expedited ($9.95): up to 5-7 business days

Express ($12.95): up to 3-5 business days

If you have any questions, feel free to contact us. We're here for you 24/7 , at 1-844-244-1186.

We hope this helped you out.

Yours truly,
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How long has it been since you placed your order for the glasses?
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